1. CrackBerry Question's Avatar
    My blackberry Link on my PC is not working at all and has never worked, I reloaded it, but since an update to 10.2 OS, it does not work. Wants me to restore to "Factory Settings"? No way and lose all my contacts and apps, etc. What should I do? I can't get my music or photos onto or off of my PC?
    02-07-15 08:40 PM
  2. diegonei's Avatar
    Use Control Panel to remove all BlackBerry software from the machine, run something like ccleaner to clean the PC's cache and registry and reboot both devices.

    After the boot, let the phone install drivers and software. Link should be working again (for a while at least).
    02-07-15 09:05 PM

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