1. angelo elechosa's Avatar
    i just did factory reset on my Q10, but suddenly, my native app Link has lost on my device? how can you help me find for this? thanks

     Q10™
    05-13-17 09:18 AM
  2. anon(5990673)'s Avatar
    Use the Same user name and password that you signed in with Link on your Q10.

    Connect your device and it should recognise your Q10.
    05-13-17 11:29 AM
  3. angelo elechosa's Avatar
    I'm not sure but i think i remember, BlackBerry link app has already on my native Q10? or you telling me to do on any computer @ download for this? thanks man.

     Q10™
    05-13-17 11:39 AM
  4. Tamashek's Avatar
    You need to reload link. Delete it and restart then download it. That should help

    Posted via CB10
    05-13-17 05:40 PM

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