BlackBerry Leap will not load media card drivers

I have a new Leap. Took the 32GB card from my Bold 9900 and it works great. But card was near full. Bought SanDisk 64GB card and when I installed it all I get is error message that media drivers failed to load. Have now bought many different 64GB cards and tried them in phone same result. Tried a 128GB card. It would not load media driver either. Why does BlackBerry advertise 128GB capabilities if it doesn't have them. I am tired of returning micro SD cards to the store. Is there any way possible that I can find and load the drivers myself?

Posted via CB10

Where are you getting your media cards from?

Posted via CB10

I currently have a 128GB SD card in my Leap and it works perfectly fine, I also tried the new 200GB SD card in my Leap and that also worked!

So the size isn't the issue. What I would do, is when the SD card is inside the Leap, format it :)

Hope this helps! Let me know if it doesn't.


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Posted via BlackBerry Q5 on 10.3.1.2576

Some of these larger cards are formatted as NTFS, which is a Windows file structure. Your BlackBerry needs the card to be FAT or exFAT in order to read it. Try formatting the card from the device and see if you get better results. I have a 64 GB card in my Q10 that's been going strong for two years now.


Posted via CB10

I've only had issues with fake cards, genuine cards have not had issues with formatting in any bb10 phone I have owned, just popped in phone and it downloads drivers in a few seconds.

Posted via CB10