1. Newbydi's Avatar
    I installed the new blackberry keyone update yesterday. This morning I turned off my phone and when i turned my phone back on, it will not load. It simply goes through a series of circles, triangles and squares continuously unless i turn it off.

    Would appreciate some help!
    11-07-18 03:23 PM
  2. conite's Avatar
    I installed the new blackberry keyone update yesterday. This morning I turned off my phone and when i turned my phone back on, it will not load. It simply goes through a series of circles, triangles and squares continuously unless i turn it off.

    Would appreciate some help!
    Hold down the power button for 32 seconds.
    11-07-18 04:21 PM
  3. Newbydi's Avatar
    I tried that.....didn't work. Circles, triangles, squares come back!
    11-07-18 04:39 PM
  4. conite's Avatar
    I tried that.....didn't work. Circles, triangles, squares come back!
    Then use the Mobile Upgrade Tool for a clean install of the OS.
    11-07-18 07:12 PM
  5. Newbydi's Avatar
    And where do I find that? Do I have to plug in my keyone into my laptop? I'm pretty green at this?
    11-07-18 07:20 PM
  6. conite's Avatar
    And where do I find that? Do I have to plug in my keyone into my laptop? I'm pretty green at this?
    It's done from your PC, yes.

    https://forums.crackberry.com/blackb...-tool-1117513/
    11-07-18 07:40 PM
  7. Newbydi's Avatar
    Thank you! I will try that.
    11-07-18 07:48 PM
  8. Newbydi's Avatar
    Thank you so much! It worked! I am now back in business with my keyone! Much appreciated!
    the_boon likes this.
    11-08-18 10:46 AM

Similar Threads

  1. Best VPN services for BlackBerry Android devices?
    By The_Dark_Knight_Forever in forum Android Apps
    Replies: 16
    Last Post: 11-14-18, 09:29 PM
  2. Replies: 25
    Last Post: 11-12-18, 08:29 AM
  3. BlackBerry KEYone pop-ups
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-07-18, 01:33 PM
  4. Singapore BlackBerry servicing problem
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-07-18, 12:00 PM
  5. Classic Update
    By Lancychas in forum BlackBerry Classic
    Replies: 1
    Last Post: 11-07-18, 10:10 AM
LINK TO POST COPIED TO CLIPBOARD