1. CrackBerry Question's Avatar
    Silvery Keyone. Screen has popped out and turned black (but still alive). I dont mind paying to fix it, problem is I cant find support anywhere on their website. There is a form on site that requires an IMEI but obviously with phone broken I cant find that, not do I find it printed anywhere on the phone.......
    06-05-18 11:49 PM
  2. Ecm's Avatar
    The IMEI will be on the box that the device was packaged in. I believe it may also be on the underside of the SIM tray.
    06-05-18 11:58 PM
  3. deano44's Avatar
    I had the same problem. I took it back to the shop I got it from. they send it to the manufacturers who in turn replace the handset
    06-06-18 02:08 AM

Similar Threads

  1. When is BlackBerry Going to Fix These?
    By CBuser3215 in forum BlackBerry KEYone
    Replies: 44
    Last Post: 11-14-18, 01:46 PM
  2. Replies: 41
    Last Post: 07-02-18, 02:06 PM
  3. Replies: 3
    Last Post: 06-09-18, 04:59 PM
  4. Can't install BlackBerry Link or Blend in Sierra OSX
    By CrackBerry Question in forum Mac Users
    Replies: 1
    Last Post: 06-06-18, 01:05 AM
  5. Issues setting up work emails on BB Hub+ on KeyOne
    By TuAnhNguyen in forum BlackBerry KEYone
    Replies: 0
    Last Post: 06-05-18, 09:45 PM
LINK TO POST COPIED TO CLIPBOARD