1. CA_Breed's Avatar
    I have a blackberry passport (white) and I just noticed my keyboard is not longer lit, when usually the keyboard lights up anytime my passport is in use. Is this an easy fix or is this an internal issue? HELP!!!

    Posted via CB10
    09-28-15 11:10 AM
  2. ummie4's Avatar
    They keyboard uses the light sensor to determine if the keyboard back light needs to be on or off. If the keyboard light is off then it is probably past the light threshold or bright enough so that the phone thinks it is not needed
    09-28-15 11:28 AM
  3. nimra's Avatar
    you can cover the sensor which is somewhere on top besides the BB logo with one hand and the light of the PKB (physikal key board) should turn on, as you give it the idea it's dark around you
    09-28-15 12:58 PM
  4. sazeemie's Avatar
    happened to me too today.. tried reboot, hard reboot, power off etc but still no light ... bbve show light n proximity sensor is unavailable

    Posted via Passport
    09-28-15 01:47 PM
  5. CA_Breed's Avatar
    Thanks for all the suggestions! I was able to do a quick restart and my keyboard is back to normal

    Posted via CB10
    09-28-15 05:56 PM
  6. nimra's Avatar
    Great ...!!!

    Posted via CB10
    09-28-15 07:56 PM

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