1. CrackBerry Question's Avatar
    Love my Key2, but the tap to wake only works sometimes. Then I reboot and sometimes that fixes it, but not for long. Any ideas?
    08-06-18 09:26 AM
  2. coffee-turtle's Avatar
    By the way, is your Smart cover on (also under Display settings)? If so, try turning it off.
    Are you using any Accessibility settings to read the screen? Try turning that off.
    Turn off Tap to wake/sleep. Reboot. Turn back on Tap to wake/sleep.
    08-06-18 01:59 PM
  3. Hawk2304's Avatar
    I tried everything you said and nothing is working. I even tried to install an app to use the proximity sensor to turn on the phone and that didn't work either. It is really starting to annoy me. What is the next best option to turn the phone on without tap to wake? My KeyOne tap to wake worked the entire time I had the phone.
    08-07-18 06:05 AM
  4. coffee-turtle's Avatar
    I tried everything you said and nothing is working. I even tried to install an app to use the proximity sensor to turn on the phone and that didn't work either. It is really starting to annoy me. What is the next best option to turn the phone on without tap to wake? My KeyOne tap to wake worked the entire time I had the phone.
    I don't think that's governed by the proximity sensor.
    Have you tried hitting your UPDATES app and see if there is one?

    Thanks.
    08-07-18 03:03 PM
  5. Hawk2304's Avatar
    no updates. Everything is up to date. Still working intermittently. Driving me batty at this point. I love the phone but I really need a way to wake it without hitting the power button.
    08-08-18 09:46 AM
  6. Hawk2304's Avatar
    I returned the phone to Amazon. The new Key2 is working great, I think it was something with the phone.
    08-11-18 04:04 PM

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