1. Blackberry Keytwo's Avatar
    It just started yesterday. It wasn't dropped or mistreated, but the space bar is getting all wonky with me and only working 70% of the time. Very annoying! Any ideas on how to fix (besides buying a whole new phone)?
    05-29-20 06:44 PM
  2. conite's Avatar
    It just started yesterday. It wasn't dropped or mistreated, but the space bar is getting all wonky with me and only working 70% of the time. Very annoying! Any ideas on how to fix (besides buying a whole new phone)?
    Try compressed air. Something is likely stuck under the key.
    Blackberry Keytwo likes this.
    05-29-20 10:58 PM
  3. Blackberry Keytwo's Avatar
    Try compressed air. Something is likely stuck under the key.
    Tried that to no prevail. Any other ideas?
    05-30-20 10:59 PM
  4. conite's Avatar
    Tried that to no prevail. Any other ideas?
    Bang on it for a while.
    05-30-20 11:39 PM
  5. Blackberry Keytwo's Avatar
    Bang on it for a while.
    Just tried it, and nope!
    05-30-20 11:46 PM
  6. Blackberry Keytwo's Avatar
    do I have to contact BlackBerry?
    06-01-20 02:38 PM
  7. conite's Avatar
    do I have to contact BlackBerry?
    Ether contact BlackBerry Mobile, or try and source a replacement keyboard yourself.
    06-01-20 02:41 PM
  8. Blackberry Keytwo's Avatar
    Ether contact BlackBerry Mobile, or try and source a replacement keyboard yourself.
    Is there a toll free number I can call (since I know that they charge).
    06-01-20 02:47 PM
  9. Dunt Dunt Dunt's Avatar
    Is there a toll free number I can call (since I know that they charge).
    Go to their website (BlackBerry Mobile), look under support and search for your market.

    BBMo replaced someone in the UK's keyboard for no cost.... no guarantee they'll do the same for others. But worth a shot.
    06-01-20 03:11 PM
  10. Blackberry Keytwo's Avatar
    Go to their website (BlackBerry Mobile), look under support and search for your market.

    BBMo replaced someone in the UK's keyboard for no cost.... no guarantee they'll do the same for others. But worth a shot.
    It's not letting me submit my problem via the website, i'll try calling at some time tomorrow. I'll keep this forum updated. Hopefully there won't be any future problems. ALSO, does BlackBerry still charge for their support hotline?
    06-01-20 10:53 PM
  11. Blackberry Keytwo's Avatar
    I also bought my phone through Rogers,will that matter if I want a replacement with no charge through BlackBerry.
    06-01-20 11:01 PM
  12. conite's Avatar
    I also bought my phone through Rogers,will that matter if I want a replacement with no charge through BlackBerry.
    If you bought your phone from Rogers, then start with them.
    06-01-20 11:09 PM

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