1. CrackBerry Question's Avatar
    I gave my Z30 to my wife.Did a wipe,went to setting, blackberry id and edit & confirm.Did not get to use her old ID,made a new one,she confirmed the Email link,but went opening BBM she still send from my old ID...

    How do we fix this please? Thanks a lot.
    10-30-16 11:39 AM
  2. marcaccioc's Avatar
    goto protect.blackberry.com and sign in. Remove your device from there and then you can assign it to someone else
    10-30-16 11:32 PM

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