1. CrackBerry Question's Avatar
    please i forgot my blackberry id password and the security question? please what do i do to reset my password?
    09-10-14 09:51 AM
  2. Carl Estes's Avatar
    You can go into Blackberry World and submit for a forgotton password, all you do is input your email address to which the device was setup on and go to "Forgot Password".
    09-10-14 10:12 AM
  3. tli2000's Avatar
    I have a similar problem that I hope someone can help me with. I also forgot my password, but when I requested a reset sent to my email, I never got it. The problem is, when I originally entered my email address (my user name), apparently I put an extra letter in it, so it is not actually my correct email. Is there anyway to get this fixed to my correct email address?
    09-11-14 09:34 PM
  4. Carl Estes's Avatar
    Resubmit with the correct email address and you should be good to go.....

    09-12-14 10:11 AM
  5. tli2000's Avatar
    When I try to submit it with the correct email address, I get a message that it is not a valid BlackBerry ID. The "valid" ID is the incorrect email address. I read on BlackBerry.com that I can change the email address, but to do so, I have to be logged in. So it looks like I'm stuck.

    Posted via CB10
    09-12-14 12:11 PM
  6. tli2000's Avatar
    Update: I finally remembered my password! I logged in and corrected my email address. The issue I had with the password was an uppercase vs lowercase letter. Thanks for the help and suggestions!

    Posted via CB10
    09-12-14 12:19 PM

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