1. emel vi es's Avatar
    how can I delete my old BlackBerry id..i already created a new id but the old one id still appears..by the way ive deleted it bcoz I forgot my password..what will I do..plz help..im running out of patience

    Posted via CB10
    02-20-16 06:43 AM
  2. Lusitano17's Avatar
    The phone still associates with your old id and password.

    If you can still access your original email account you can recover your old password for your original id.

    https://blackberryid.blackberry.com/...coverpassword/

    ....but If you can't access the account or have forgotten your id unfortunately you now have a brick. There is no way around the BlackBerry protection service without the original password..


    Posted via CB10
    02-20-16 07:10 AM

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