1. Heather Gussman's Avatar
    Started with BlackBerry flip, then had curve, now classic, never had a problem with reconciling email, with the classic despite having the settings on "delete on handheld & server" it has no effect on the server. Having to delete email on handheld and PC is terribly time consuming. Is this typical with the classic? Thank you.

    Posted via CB10
    12-18-16 02:29 PM
  2. igotberryfever's Avatar
    Hello Heather, I have a factory unlocked Classic and do not have this problem. What is you email provider?

    Posted via CB10
    12-18-16 02:57 PM
  3. Heather Gussman's Avatar
    Hi, my carrier is t-mobile, however, the phone came directly from BlackBerry. I have both Gmail & Netzero Acct's. As mentioned, the reconcile feature worked great in the past.

    Posted via CB10
    12-18-16 03:05 PM
  4. Heather Gussman's Avatar
    Thank you!

    Posted via CB10
    12-18-16 03:06 PM
  5. nimra's Avatar
    I had this too but a check somewhere in the gmail accounts setting solved the problems...
    Hm...but don't know anymore exactly what and where, BlackBerry twitter help should know...

    Posted via CB10
    12-18-16 04:28 PM
  6. Lusitano17's Avatar
    Could be settings, the account server, or could be a glitch. Regardless that isn't normal.
    Refresh the Hub by swiping diagonally down 4 or 5 times from the top right corner when Hub is open.
    Try a Hard reboot hold power button down for about 20-30 seconds until red LED flashes and BlackBerry boot logo reappears.
    Lastly you could delete your accounts and set them back up again.

    Posted via CB10
    12-18-16 07:04 PM

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