1. Darren StJean's Avatar
    Hey, I am currently using a passport.
    I am having issues with BlackBerry beta zone. I had the app installed and I have used it successfully in the past, and what I did was I updated my BlackBerryID to a more reasonable email account. now when I attempt to login to blackberry beta zone all that it does is a goes through a forever lasting loop of informing me that my email has been updated. I have tried uninstalling the app from my phone and restarting, I have reinstalled it with the same results. Does anyone know of a fix?
    If it comes down to using account cleaner, does anyone know of the identifying information that it would be under to be able to clear it? Any help would be much appreciated.

    Posted via CB10
    05-11-16 12:39 PM
  2. Darren StJean's Avatar
    Blackberry Betazone login.-img_20160511_102513.png

    Posted via CB10
    05-11-16 12:41 PM
  3. MrGlenn's Avatar
    Give up now.

    It is impossible to get into the same Beta Zone ID after you change the BBID email username.

    You can change it back to the old email again and you'll be able to log in again without issues.
    Hardly any apps are frequently updated in there anymore, so you can just switch back and forth between email accounts if you want to temporarily get in.

    Also be sure to verify your email address after changing.

    BlackBerry 10, CB10 signed.
    05-11-16 01:02 PM
  4. miloudmistour's Avatar
    05-12-16 10:43 AM

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