1. CrackBerry Question's Avatar
    I've recently upgraded to a Keyone and every few days as the Phone is turned on - before it will boot up - a message appears saying
    "Blackberry BackUp Downloader Menu
    MODE:PRODUCT
    Power key to select
    1 Barcodes
    2 Continue the Boot Up
    3 Reboot into fastboot
    4 Turn off the device
    Hold Power Button for 10+ seconds to force reset"
    Each time I have to press the reset button - why is this happening and how do I get rid of it? Thanks
    09-18-18 11:31 AM
  2. Bla1ze's Avatar
    What OS version is it on?
    09-18-18 11:41 AM
  3. coffee-turtle's Avatar
    I've recently upgraded to a Keyone and every few days as the Phone is turned on - before it will boot up - a message appears saying
    "Blackberry BackUp Downloader Menu
    MODE:PRODUCT
    Power key to select
    1 Barcodes
    2 Continue the Boot Up
    3 Reboot into fastboot
    4 Turn off the device
    Hold Power Button for 10+ seconds to force reset"
    Each time I have to press the reset button - why is this happening and how do I get rid of it? Thanks
    Maybe your volume rocker is stuck/sticky from time to time? Alchol swab it as a test.
    09-18-18 11:46 AM
  4. robc-d's Avatar
    My OS is Android 7.1.1
    09-18-18 12:30 PM
  5. Bla1ze's Avatar
    My OS is Android 7.1.1
    That's the base version. What's the firmware build number? It's available in Settings>About Phone
    09-18-18 12:49 PM
  6. robc-d's Avatar
    The Build number is ABA693
    09-19-18 03:39 AM

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