1. anon(8340546)'s Avatar
    Need some help. Went back to my bb10 Z30 and deleted my old cc and entered my new cc to make an app purchase and I can't save my new card now. BlackBerry say they ended support for bb10 as of April. I bought my phone on amazon and they no help. Does any one have a real contact number for bb?

    Posted via CB10
    09-01-17 04:21 PM
  2. John Vieira's Avatar
    Doesn't matter, they can't help.
    09-01-17 04:24 PM
  3. anon(8340546)'s Avatar
    So who runs BlackBerry World then. For being a software company now they sure not impressing me. Support shouldn't be this difficult, any one with a real answer?

    Posted via CB10
    09-01-17 04:44 PM
  4. BB-JAM215's Avatar
    You've got a four year old phone running an OS that BlackBerry no longer supports.
    09-01-17 06:42 PM
  5. TheBirdDog's Avatar
    Need some help. Went back to my bb10 Z30 and deleted my old cc and entered my new cc to make an app purchase and I can't save my new card now. BlackBerry say they ended support for bb10 as of April. I bought my phone on amazon and they no help. Does any one have a real contact number for bb?

    Posted via CB10
    Have you tried to access it from a desktop computer? I seem to recall having some trouble with payment methods and the only way that I was able to make the changes to my account was from my laptop. That said, it was a good while ago so it is possible that they have since changed (or removed) that part of the site, although I don't know why they would.
    09-01-17 06:50 PM
  6. anon(8340546)'s Avatar
    Update BlackBerry App World took the new card,not sure why all of a sudden it works?? Not complaining just purchased new apps with no problems. Still, I am disgusted with the lack of support from blackberry,what a shame.

    Posted via CB10
    09-04-17 11:58 PM

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