1. CrackBerry Question's Avatar
    My 9360 battery died Monday afternoon. Bought a new one Tuesday morning. Put it on charge, but it is just displaying the battery symbol with yellow zigzag through it and no matter what I try it won't start up.

    I haven't done a back up since May, so would like to access my latest numbers and memos etc., I tried connecting it to my computer, but it's not recognising it either.

    Any help or ideas would be appreciated.
    10-10-18 10:21 AM
  2. oldmangeddyboy's Avatar
    Where was the battery purchased from? Maybe the problem is a battery fault?
    10-11-18 03:17 PM
  3. Jenzstuff's Avatar
    I bought it from a local independent mobile repair shop - £19.99, but thought it would save the day. Since 24 hours passed and the phone still wouldn't boot up, I took it in to the shop where it still is now. Just phoned them and they say it's not looking good, but they've ordered a part, which they are trying this afternoon.
    10-12-18 08:50 AM
  4. oldmangeddyboy's Avatar
    I have had that before on an old curve, I just replaced the battery and it worked fine after that, hopefully the problem with yours will not be anything major.
    10-13-18 05:06 AM

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