04-15-17 07:35 PM
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  1. waldos42's Avatar
    waldos42
    Whenever I get a text now, my Blackberry Hub on my Passport SE sounds like it is getting a number of texts and flashes for a long time. This makes any input to the Hub unreadable. I have read the past solutions about restarting the Hub by swiping diagonally, but this does not seem to work with the Passport SE. Any ideas?

    Posted via CB10
    04-13-17 06:26 PM
  2. jafobabe's Avatar
    jafobabe
    Have you tried to do a hard re-set and leave it off for a few minutes?
    04-13-17 06:58 PM
  3. waldos42's Avatar
    waldos42
    Thanks for answering! What exactly do you mean by a hard reset? How do I leave the Hub off for a few minutes?

    Posted via CB10
    04-13-17 08:19 PM
  4. Jamaa's Avatar
    Jamaa
    Delete the Face10 app off your phone.

    It's the culprit.

     Q10 SQN100-5/10.3.3.2049 T-Mobile with Wi-Fi calling
    04-13-17 08:58 PM
  5. waldos42's Avatar
    waldos42
    Thanks! I did that also. I just have the Facebook site downloaded to my homepage. The Hub still flashes.

    Posted via CB10
    04-14-17 12:18 PM
  6. jafobabe's Avatar
    jafobabe
    Originally Posted by waldos42
    Thanks for answering! What exactly do you mean by a hard reset? How do I leave the Hub off for a few minutes?

    Posted via CB10
    A hard re-set means to turn your phone completely off. Let it sit for awhile before powering it up again. Doing this helped my situation ( I don't have Face10 installed).
    Let us know if it helps
    04-15-17 07:35 PM
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