1. princess irish saludo's Avatar
    My mom got a BlackBerry bold 9700 with OS 6. She can't send sms but she can receive calls or sms.. there is no current OS update.. im wondering if this is a carrier problen, os problem or hardware problem..

    Posted via CB10
    04-07-15 08:01 PM
  2. diegonei's Avatar
    Your first guess was right.

    Call your carrier. Might also want to ask about BlackBerry Internet Service (BIS) while you're with the, - else she will not be too happy about what she can use the phone for.
    04-08-15 09:46 AM

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