1. sweet16again's Avatar
    BBM is still using 22% of my battery after being shut down overnight. I got my Z30 about a month ago. It has never had problems like this before. I'm wondering if I need to contact tech support. I wish I could remove the app but it will not let me.

    Missing my full battery!

    Posted via CB10
    09-21-14 09:05 AM
  2. kbz1960's Avatar
    Do you have a lot of groups or channels?
    09-21-14 09:10 AM
  3. ymb's Avatar
    If you want to remove BBM then go to settings / security and privacy / parental controls and put a password and lock BBM

    Posted via the awesome power of BlackBerry 10 on one of my lovely devices probably my beautiful beast called Z30 or my great Q10 or my lovely Z10
    09-21-14 10:00 AM
  4. sweet16again's Avatar
    Hi... first time in the forum. I have a Blackberry Z30 and my OS is the latest version 10.2.1.2991..... I am on the Verizon network ..... I live in a little speck called Milton, NC just outside of Danville, VA.

    I am not subscribed to any channels or anything. Only had one contact, my husband.
    09-21-14 02:24 PM
  5. nah.uhh's Avatar
    Hi... first time in the forum. I have a Blackberry Z30 and my OS is the latest version 10.2.1.2991..... I am on the Verizon network ..... I live in a little speck called Milton, NC just outside of Danville, VA.

    I am not subscribed to any channels or anything. Only had one contact, my husband.
    In bbm settings, is location turned on? (open bbm > swipe down from the top)

    Also, have you used glympse?
    09-21-14 02:53 PM
  6. nelsonningombam's Avatar
    In bbm settings, is location turned on? (open bbm > swipe down from the top)

    Also, have you used glympse?
    Turn off status as well

    BBM still running 22% on z30-img_20140922_013153.png

    Posted via CB10
    09-21-14 03:03 PM
  7. tmf06's Avatar
    I have had same issue on my z10 and BBM battery drain. I have had the phone for one and a half years and haven't had any problems until recently. I haven't changed any settings for BBM. I am not a heavy BBM user and only use it for family communication and calendar.

    I do a hard reset and don't have any problems for a while, but then it comes back in a couple weeks. Software is 10.2.1.3253.

    BBM still running 22% on z30-img_20140917_120446.png

    Posted via CB10
    09-21-14 07:28 PM
  8. tmf06's Avatar
    After a hard reset and 12 hours since charge, BBM is 0.21% (until it happens again) .

    BBM still running 22% on z30-img_20140921_194924.png

    Attachment 299479

    Posted via CB10
    Last edited by tmf06; 09-21-14 at 08:09 PM.
    09-21-14 07:53 PM
  9. nah.uhh's Avatar
    It is possible I've never noticed this simply because I don't think I've ever gone a week between (regular) restarts
    09-21-14 08:26 PM
  10. sweet16again's Avatar
    We got the problem resolved for the moment... not sure what we did but it's all normal now. thanks for the feedback.



    Posted via CB10
    09-26-14 09:08 PM
  11. sweet16again's Avatar
    BTW... what is Glympse ??

    Posted via CB10
    09-26-14 09:10 PM
  12. nah.uhh's Avatar
    BTW... what is Glympse ??

    Posted via CB10
    Glympse is the location sharing feature - within a convo, tap the paperclip then the G
    09-27-14 09:52 AM

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