1. abhi7848's Avatar
    I'm not able to make voice/ video calls using BBM. After I tap the call button it automatically disconnects.
    I can't even see what I am typing on BBM. The space is overlapped by keyboard. Any solutions plz.
    BBM not working properly after 10.3.1.1565 update-img_20150221_180242.png

    Z30 STA100-2 10.3.1.1565
    02-21-15 06:49 AM
  2. abhi7848's Avatar
    Can security wipe solve my issue?
    02-21-15 06:50 AM
  3. balazsk80's Avatar
    Hi. Just go to BlackBerry world and update your BBM. That's it. I had the same issue. Sounds funny as the latest BBM update came out on 18/12/15 but believe me that's the one...hope it helps

    From my BlackBerry Passport
    02-21-15 07:09 AM
  4. balazsk80's Avatar
    I mean latest BBM is on 18/12/14

    From my BlackBerry Passport
    02-21-15 07:09 AM
  5. Azam Saghir's Avatar
    Try a hard reset first.
    02-21-15 07:34 AM
  6. balazsk80's Avatar
    Up to you mate...I would try the update first as hard reset deletes everything on your device.

    From my BlackBerry Passport
    02-21-15 07:38 AM
  7. abhi7848's Avatar
    Hi. Just go to BlackBerry world and update your BBM. That's it. I had the same issue. Sounds funny as the latest BBM update came out on 18/12/15 but believe me that's the one...hope it helps

    From my BlackBerry Passport
    BBM is working perfectly after update. Thanks a lot.

    Z30 STA100-2 10.3.1.1565
    02-21-15 10:35 AM

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