1. samay meena1's Avatar
    Few months ago I purches bb q10 new phn it work awesome but my bbm is not working it always show NO BLACKBERRY DATA....please help me my all connect r on bbm
    Bbm not working..-img_20170505_113145.png

    Posted via CB10
    05-05-17 01:03 AM
  2. Carjackd's Avatar
    Few months ago I purches bb q10 new phn it work awesome but my bbm is not working it always show NO BLACKBERRY DATA....please help me my all connect r on bbm
    Click image for larger version. 

Name:	IMG_20170505_113145.png 
Views:	280 
Size:	26.6 KB 
ID:	422527

    Posted via CB10
    It's a BlackBerry registration server issue
    05-05-17 01:15 AM
  3. samay meena1's Avatar
    How it solve.....

    Posted via CB10
    05-05-17 04:24 AM
  4. samay meena1's Avatar
    Give some solution pls.....

    Posted via CB10
    05-05-17 04:25 AM
  5. Heavens1's Avatar
    Ring your telco and get them to register you as using a BlackBerry device, is my suggestion.

    Poat back how you go 😀
    05-05-17 05:25 AM
  6. Dunt Dunt Dunt's Avatar
    Few months ago I purches bb q10 new phn it work awesome but my bbm is not working it always show NO BLACKBERRY DATA....please help me my all connect r on bbm
    Click image for larger version. 

Name:	IMG_20170505_113145.png 
Views:	280 
Size:	26.6 KB 
ID:	422527

    Posted via CB10
    What OS version are you on?
    What country do you live in?
    What carrier are you on?
    Are you able to connect to BBID? BlackBerry World?
    05-05-17 07:33 AM
  7. samay meena1's Avatar
    Os 10.3
    Country -india
    Bb q10
    And yes both run fine only bbm create prblm..

    Posted via CB10
    05-05-17 07:45 AM
  8. Heavens1's Avatar
    On the top right of your device are the BlackBerry dots showing? Those dots, , confirm that you are connected to the BlackBerry server.

    Do you see them?
    05-05-17 08:17 AM
  9. samay meena1's Avatar
    No

    Posted via CB10
    05-06-17 05:07 AM
  10. samay meena1's Avatar
    Not shown........now what I do?

    Posted via CB10
    05-06-17 05:08 AM
  11. Heavens1's Avatar
    Not shown........now what I do?

    Posted via CB10
    That's your confirmation that you're not on the BlackBerry network.

    Have you rung your telco re getting them to sort it out at their end?
    05-06-17 05:41 AM
  12. samay meena1's Avatar
    No

    Posted via CB10
    05-06-17 05:44 AM
  13. Heavens1's Avatar
    No

    Posted via CB10
    It would be good if you post back after you've spoken to them.
    05-06-17 05:52 AM
  14. samay meena1's Avatar
    OK

    Posted via CB10
    05-06-17 05:55 AM
  15. samay meena1's Avatar
    And thnx...

    Posted via CB10
    Heavens1 likes this.
    05-06-17 05:56 AM
  16. Vignesh Thamburaj's Avatar
    Hi,

    Mee too from india. I got BlackBerry bb Z 10 before some months from snapdeal and unable to connect BBM and BlackBerry Protect. The truth is these are not true blackberry mobiles. Configured by local market, so u cannot register that in blackberry network.

     Z10 STL -2 ™
    05-08-17 03:35 PM
  17. dualpassport's Avatar
    There is another thread on this issue.

    I would suggest that you look to see if your device is on IPv4. My UK provider switched to IPv6 and I lost my BlackBerry services. After 6 moths they have just associated my IMIE number with an IPv4 address and all is working

    Posted via CB10
    Heavens1 likes this.
    05-08-17 03:43 PM
  18. saikat_297's Avatar
    Nothing to worry bro. This problem arises only for the out of country unlocked phone. Only BlackBerry Protect & BBM will not work in future. And you will not get any warranty coverage from India based BlackBerry service centers.

    Posted from my  Z10
    05-09-17 03:23 AM

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