1. cujocujo24's Avatar
    Since I have switched from a Z10 to a Z30, I have lost all of my BBM contact profile photos. How do I get them back?

    Posted via CB10
    06-14-15 07:25 PM
  2. anon(9208252)'s Avatar
    Try a hard reset, as you BBM is probably still syncing.


    Posted via CB10
    06-14-15 07:27 PM
  3. cujocujo24's Avatar
    Thanks, I tried that and result is the same. It has been over one week. I would think that BBM would have synced already.

    Posted via CB10
    06-17-15 05:02 PM
  4. iCoutinoc's Avatar
    Talking about, I remember than on the good old times with legacy devices we could change the profile picture from a contact to one of our own choice, the same as we can rename a contact, that was very useful.
    06-17-15 05:04 PM
  5. Camelhmpz's Avatar
    Try a selective restore for just "bbm". I had to do that after an update too.

    Posted via CB10
    06-17-15 05:41 PM

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