1. CrackBerry Question's Avatar
    BBM displays "video chat not available for this contact". My girlfriend and both have brand new Passports and have not been able to make BBM calls or video chats, only texting chats. She gets the same error when she tries to call or start a video chat on BBM. Help please!!!
    07-13-16 08:22 PM
  2. raino's Avatar
    Whoever is initiating the video or voice calls--are you guys on WiFi? If you're on cellular data, you may need to turn on the option to allow calls over mobile data: with BBM open, swipe down from the top, go to Settings>Allow BBM Calls Over Mobile Networks and set the slider to on.
    07-13-16 09:25 PM

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