03-14-16 10:38 PM
tools
  1. freemanjms's Avatar
    freemanjms
    3 week ago I bought a blackberry Priv, transfer my Bbm from passport. A few days ago I sold the priv and got a Passport se, again I did the routine setup. Everything went well until I open BBM only to have it stuck at the below screen. "Associating Bbm with your blackberry ID". I did a factory reset 3 times and even went back to my previous black passport only to find the same problem.

    Help!! Anyone? Plz.

    BBM is broken HELP!!! Plz.-img_20160314_202004.png

    Passport.
    03-14-16 07:28 PM
  2. Ragbert's Avatar
    Ragbert
    Trusted Member
    You may only have one device connected to your BBID at a time, for BBM to work. Did you wipe the Priv before you sold it, or is it possibly still connected to your BBID?

    Log into your BBID on the BlackBerry website and remove the association with your sold Priv. See if that fixes it.

    Typed on my Q10, SQN100-2, 10.3.2.2813
    03-14-16 09:26 PM
  3. freemanjms's Avatar
    freemanjms
    I logged in but saw nothing of what you mentioned.

    Silver edition.
    03-14-16 10:38 PM
« Why does daylight savings time make all of my calendar entries an hour off? | Can't Watch PBS Video on Z10 or Z30 »

Similar Threads

  1. Problem with scrolling with keyboard on Twitter, can I get some help?
    By BB78565 in forum BlackBerry Priv
    Replies: 8
    Last Post: 04-09-16, 07:08 PM
  2. Is there a spam email blocker for the Priv?
    By texn884 in forum BlackBerry Priv
    Replies: 11
    Last Post: 03-18-16, 09:32 PM
  3. Is it worth the jump?
    By hickmanbcfc in forum BlackBerry Passport
    Replies: 16
    Last Post: 03-17-16, 02:56 PM
  4. Help: Priv apps list here
    By blueburk in forum BlackBerry Priv
    Replies: 1
    Last Post: 03-14-16, 06:48 PM
  5. I need Q10 help (I'm with AT&T): Does anybody live in Litchfield County, CT?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 03-14-16, 06:16 PM
LINK TO POST COPIED TO CLIPBOARD