1. santoso budi's Avatar
    Make me crazy, af ter update my Q10 with New OS 10.3.1, bb's logo not appear and bbm no t working. I have two provider XL and Telkomsel, all the same, bbm is still not working. Verry funny BlackBerry can't operate BBM!!!!!!!!

    Posted via CB10
    02-22-15 06:27 PM
  2. jaydee5799's Avatar
    I hate to say this, but the answer to your issue might be to reload your OS on your phone manually. Download the autoloader you need from here:

    Extract the file (unzip it), cable your PC to your PC, close BB Link and run the exe.
    You should have those issues solved when you are done.
    BlackBErry Protect does not work like it did before....this is true!
    02-22-15 06:43 PM

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