Hi I bought an imported q10 and I knew that BBM won't work but I didn't knew that blackberry protect also don't work,
Is there any other way to get these applications work cause these are the ones which blackberry is famous for
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Hi I bought an imported q10 and I knew that BBM won't work but I didn't knew that blackberry protect also don't work,
Is there any other way to get these applications work cause these are the ones which blackberry is famous for
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What OS version are you running on your Q10?
Also, could you describe the error occurring on the respective apps?
10.3.2.2876
Error in BBM is 'can't connect to blackberry server' and quits unexpectedly
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And BlackBerry Protect?
Is everything else functioning normal?
What version of BBM is installed?
BBM version 10.12.6.13
I sign in to Blackberry protect and it says unable to connect to blackberry protect service
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Phone is little bit lagging too and rest is functioning normal
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OK. Have you assigned your BB ID to the phone? You can try updating your BBM first.
I've tried it nothing works I says BlackBerry can't connect to server other apps work perfectly but not BBM
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Sound like you're not connecting to the BlackBerry infrastructure. In the upper right, where your network icons appear, do you have the BB Icon appearing?
I'm assuming that you have a data plan but who is your carrier and what is the plan?
No BlackBerry icon is not appearing
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I'm connected to a wifi
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Was this device used in a corporate setting? Attached to an enterprise account or something?
You do have data services enabled, correct?
I remember having this problem. All you need is to insert a sim. You don't need data enabled at all. You can also keep the mobile network off, you just need the sim inside. I can't remember whether it will keep working if you take the sim out again.
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My sim is already inside and I have a data plan
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I think bms is not working
So please tell me how to solve this probelem
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