1. CrackBerry Question's Avatar
    I deleted the BB ID from server and make a new and format phone Z10 and then I can't log into my device, by new bbid.

    Now please help me to sort out this problem.
    I have no customer care numbrr of bb and
    in India I here is few customer care expert, they are so far about 1500 km...and charged for 3000 rupees.

    I see some method on youtube ...which suggest for autoloader , but this make device into TEST MODE.
    Not give original experienced.

    Please please help me,
    My email [moderation : sorry, no email in post if you're guest]
    Last edited by Superfly_FR; 02-18-17 at 08:27 AM.
    02-18-17 12:35 AM
  2. DaFoxGrey's Avatar
    If the device had an OS newer than 10.3.2.###, you will not be able to get into the device without using the old BBID.
    If this is the case, as you have deleted it, your Z10 is now pretty much useless.

    If the Z10 had a BB10 OS earlier then 10.3.0.500, then you can use an autoloader to load a previous OS, then trigger a security wipe that will reset the phone to default state.
    But any OS after 10.3.0.500 will not let you load an older version.
    02-18-17 09:18 AM
  3. mrfreeze's Avatar
    This ^

    You may be able to contact BlackBerry and have them reinstated the account.
    02-18-17 09:20 AM

Similar Threads

  1. BBM delete or edit feed
    By horsfielda in forum BlackBerry DTEK50
    Replies: 5
    Last Post: 07-20-17, 06:13 PM
  2. "So if BlackBerry Mobile builds phones, what does BlackBerry sell now?"
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 4
    Last Post: 02-18-17, 09:02 PM
  3. Deleting Emails vs. Hub
    By grumpyaeroguy in forum BlackBerry Priv
    Replies: 4
    Last Post: 02-18-17, 04:07 PM
  4. How do I see pictures within posts on the Android app for Crackberry?
    By RPCBlackberry in forum General BlackBerry Discussion
    Replies: 13
    Last Post: 02-18-17, 01:58 PM
  5. Am not accessing the setting app
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 02-17-17, 09:52 PM
LINK TO POST COPIED TO CLIPBOARD