1. CrackBerry Question's Avatar
    Hello, sir Greeting.
    I'm Yasir from bangladesh a simple teacher.
    I'm a blackberry user when I do use call phone.
    I've a problem situation on bb z10 Os.
    when I update my bb10 z10.20.3.3 many apps have gone ex. music,video,
    picture, etc.
    I want going from bb z10 10.3.3 to bb10 z10 10.3.1or2 official Os. how
    can I do. please help me.
    Note : in my contrary bangladesh not available blackberry services & shop.
    even haven't blackberry service.
    Your regarding.
    Last edited by howarmat; 02-15-17 at 03:17 AM.
    02-15-17 02:39 AM
  2. Tim-ANC's Avatar
    Welcome Yasir.

    10.3.3 update is not reversible. You can not go back to 10.3.2.

    I understand you can not use BlackBerry World app. Can you access BlackBerry World from browser using Z10?
    02-15-17 04:06 AM
  3. Dunt Dunt Dunt's Avatar
    Sounds like you installed a developer version of the OS and for developer reasons.... it's not the full OS, missing many basic apps.

    As TIM said you can't go back.... but you can go forward, install a newer, full version of the OS.

    Tim-ANC likes this.
    02-15-17 07:39 AM
  4. mrfreeze's Avatar
    Yes, it sounds like you installed a developer version.

    Download the autoloader on a PC with the latest compatible version of 10.3.3 for your device. Us the USB cable and install it.

    Notice: This will wipe all of your data, so take a backup of your device ahead of time.

    Here is the link that should help you get what you need: http://forums.crackberry.com/bb10-le...rchive-943672/
    02-15-17 08:14 AM

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