1. wayne White3's Avatar
    So for a few weeks now I've been trying to find a solution for this problem but so far no luck I tried the black berry link software but every time when it came to extracting software it disconnects from my phone and says try again so I click try again and then when it reaches to loading software it disconnects again can someone plz help mr

    Posted via the CrackBerry App for Android
    09-21-15 06:09 PM
  2. mrlahjr's Avatar
    Is the battery fully charged? Take out the battery and replace it after a couple minutes and see if it reboots.

    TMO  Z10,STL100-3/10.2.1.2156
    09-21-15 06:15 PM
  3. wayne White3's Avatar
    Yes the battery is fully charged the led indicator just keeps flashing

    Posted via the CrackBerry App for Android
    09-21-15 09:41 PM
  4. mrlahjr's Avatar
    Try a hard reset by holding down the up and down volume buttons until you see the Blue BlackBerry logo.

    TMO  Z10,STL100-3/10.2.1.2156
    09-21-15 09:46 PM
  5. wayne White3's Avatar
    Its not working it still isn't booting😞😞😞

    Posted via the CrackBerry App for Android
    09-21-15 09:55 PM
  6. mrlahjr's Avatar
    Strange. Maybe you should return the device.

    TMO  Z10,STL100-3/10.2.1.2156
    09-21-15 09:57 PM
  7. wayne White3's Avatar
    I don't think I can last week was the end of the warranty

    Posted via the CrackBerry App for Android
    09-21-15 10:02 PM
  8. BerryRipe's Avatar
    Try a new battery.

    Posted via CB10
    09-21-15 11:40 PM
  9. wayne White3's Avatar
    I already did that with my Cuz bb the led just kept flashing red it would flash twice then go out for a few seconds then it would blink twice again and it kept repeating that pattern

    Posted via the CrackBerry App for Android
    09-22-15 12:22 AM

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