1. Michael Weinberger's Avatar
    Is anybody having trouble with getting BB Travel to work?
    01-19-15 04:05 PM
  2. krwilkins's Avatar
    Is anybody having trouble with getting BB Travel to work?
    I can't log in to BB Travel. I just get a spinning circle during log in and it never connects. Is this the same problem you are having. I can still log in to the website on my computer.
    Michael Weinberger likes this.
    01-19-15 04:09 PM
  3. conite's Avatar
    There is already a thread on this.

    BlackBerry has not had an official response yet, but they have been notified (if they weren't aware already).

    You can login to your BlackBerry Travel account online without issue. Syncing of the mobile app is the problem. Hopefully just a temporary server update or gremlin.

    01-19-15 04:14 PM
  4. g33kphr33k's Avatar
    It's been 3 days, I'd say it's more than a gremlin.
    01-20-15 07:08 AM
  5. conite's Avatar
    It's been 3 days, I'd say it's more than a gremlin.
    Not everyone is affected, so it's a bug somewhere. It's not like the portal is being shutdown.

    01-20-15 07:17 AM
  6. conite's Avatar
    Everyone go to this thread:


    Jsanders (BlackBerry Elite) has posted instructions to log this problem with BlackBerry support. They are trying to isolate the issue as not everyone seems affected.

    01-20-15 10:01 AM
  7. g33kphr33k's Avatar
    01-20-15 12:59 PM
  8. conite's Avatar
    I think they just fixed it.

    01-22-15 10:09 AM
  9. krwilkins's Avatar
    I think they just fixed it.

    Working for me as well.

    Posted via CB10
    01-22-15 02:18 PM
  10. frazerd's Avatar
    I thought it was working for me until I tried to add my upcoming trip. It appears to not be able to automatically retrieve my flight info from the flight number. It tells me to enter it manually but when I tried to do that the drop down menu for departure and arrival time did not work properly and after I finally got the times entered I got an error message saying please enter departure and arrival times. The app is still a no go.

    I used Snap to get into the Google Play Store and downloaded a app called Trip Case which works quite well on my Z-10 and is better than BlackBerry Travel in several respects. The company I work for makes all my travel arrangements, flights, hotel accommodations, rental car, etc. and they forward the travel agency produced itinerary to me. BlackBerry Travel could not automatically find the itinerary and transfer the info into the app because it isn't a supported format. Neither could Trip Case, but they have an alternate solution of doing it by email. I forwarded my forwarded email to them and in less than a minute the trip showed up in their app. If their app sends me reminders and notifies me of gate changes, etc as well as BlackBerry Travel did I will not go back to BB Travel.

    I will update this post when I return from this trip after 12 February.

    Posted via CB10
    01-22-15 09:42 PM
  11. frazerd's Avatar
    I forgot to mention that Trip Case is integrated with Google Maps so you can easily get driving directions and a map from the airport to your hotel and hotel to work place right from the app.

    Posted via CB10
    01-22-15 09:53 PM

Similar Threads

  1. BB Classic Teardown (by Karalux)
    By alan0ford in forum BlackBerry Classic
    Replies: 29
    Last Post: 05-05-15, 06:19 AM
  2. Passport not working in USA1
    By Robotpete in forum BlackBerry Passport
    Replies: 9
    Last Post: 01-25-15, 10:03 AM
  3. Replies: 1
    Last Post: 01-20-15, 05:21 AM
  4. BB Classic Advertising by Providers
    By paul360 in forum BlackBerry Classic
    Replies: 5
    Last Post: 01-20-15, 03:15 AM
  5. How do you know if your BB has a virus?
    By CrackBerry Question in forum Ask a Question
    Replies: 5
    Last Post: 01-19-15, 05:27 PM