1. CrackBerry Question's Avatar
    up grade software fare on new unit and battery over heating extremely hot when using and charging can you give me simple step by step instruction how to solve this over heating problem almost burnt my hand it is so hot? please help with how? to solve form chile ?
    12-28-16 04:44 PM
  2. Rico4you's Avatar
    On new a new device it will higher temperature as it installs all updates on OS and also apps. But do check the following : use location GPS when necessary I keep mine off, when charging the phone try not to use it, checking the settings of your email accounts frequent syncs will result higher battery use and more heat if any, check the settings on your apps re DTEK, some apps have high data usage and also use more battery more heat, also are you using WiFi as this will be better and check your phone company signal low quality is higher batter drain and more heat.

    Good luck

    Posted via PRIV and or Passport SE
    12-29-16 06:38 AM
  3. Dunt Dunt Dunt's Avatar
    Sometimes it takes a while for a device to "settle in" after an update.

    Have you rebooted the phone, if not try that.

    Sometimes doing a Factory Reset is the easiest way to fix any conflicts that might be causing issues.
    12-29-16 07:25 AM
  4. glwerry's Avatar
    There are threads on optimizing PRIV battery already - search for them.

    In settings / display, turn off adaptive brightness - that can make a big difference.
    I also turned my display brightness way down.
    12-29-16 08:32 AM

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