1. Tatl4's Avatar
    So I got my Motion in November and it has been great but for the past couple nights ive woken up to a message saying " Temperature Protection: The temperature of battery is too high, the handset has stopped charging" and when I go into the battery settings all it says is " Battery usage isnt available" same with all day after .. I only charge it once a night overnight, it doesn't ever feel warm and seems to be doing this once it charges up to 94%, i have insomnia so literally watched it one night.. Other than changing the cable/cube and not leaving it on my pillow any other ideas as to whats happening or what i can do?
    Thanks Everyone!
    01-04-18 09:54 AM
  2. Dunt Dunt Dunt's Avatar
    You can contact BBMo support.... might be a software thing that they can patch, might be a hardware failure.
    01-04-18 10:44 AM

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