1. CrackBerry Question's Avatar
    Q10 charge port malfunctioned; carrier sent new Q10 but I can't move my stuff because blackberry link won't download on HP laptop running Windows 7 Pro. BTW, www.blackberry.com/switch devices doesn't work either....

    No installation; instead this window appears:

    Windows Installer. V 5.0.7601.17514

    msiexec /Option <Required Parameter> [Optional Parameter]

    Install Options
    </package | /i> <Product.msi>
    Installs or configures a product
    /a <Product.msi>
    Administrative install - Installs a product on the network
    /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
    Advertises a product - m to all users, u to current user
    </uninstall | /x> <Product.msi | ProductCode>
    Uninstalls the product
    Display Options
    Quiet mode, no user interaction
    Unattended mode - progress bar only
    Sets user interface level
    n - No UI
    b - Basic UI
    r - Reduced UI
    f - Full UI (default)
    Help information
    Restart Options
    Do not restart after the installation is complete
    Prompts the user for restart if necessary
    Always restart the computer after installation
    Logging Options
    /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
    i - Status messages
    w - Nonfatal warnings
    e - All error messages
    a - Start up of actions
    r - Action-specific records
    u - User requests
    c - Initial UI parameters
    m - Out-of-memory or fatal exit information
    o - Out-of-disk-space messages
    p - Terminal properties
    v - Verbose output
    x - Extra debugging information
    + - Append to existing log file
    ! - Flush each line to the log
    * - Log all information, except for v and x options
    /log <LogFile>
    Equivalent of /l* <LogFile>
    Update Options
    /update <Update1.msp>[;Update2.msp]
    Applies update(s)
    /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
    Remove update(s) for a product
    Repair Options
    /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
    Repairs a product
    p - only if file is missing
    o - if file is missing or an older version is installed (default)
    e - if file is missing or an equal or older version is installed
    d - if file is missing or a different version is installed
    c - if file is missing or checksum does not match the calculated value
    a - forces all files to be reinstalled
    u - all required user-specific registry entries (default)
    m - all required computer-specific registry entries (default)
    s - all existing shortcuts (default)
    v - runs from source and recaches local package
    Setting Public Properties

    Consult the Windows Installer SDK for additional documentation on the
    command line syntax.

    Copyright Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Independent JPEG Group.
    03-19-15 08:02 PM
  2. Tamashek's Avatar
    You should delete and reinstall/download the link

    Posted via CB30
    03-19-15 08:20 PM
  3. YDShine's Avatar
    You should delete and reinstall/download the link

    Posted via CB30
    I have, several times; doesn't work, but thanks.
    03-20-15 01:31 PM
  4. tdyhedge's Avatar
    Did you try downloading and using the device switch app in BlackBerry world instead?


    Posted via CB10
    03-21-15 05:59 PM

Similar Threads

  1. Replies: 2
    Last Post: 03-19-15, 11:24 PM
  2. Z10 won't update
    By dforrest08 in forum Ask a Question
    Replies: 7
    Last Post: 03-19-15, 11:18 PM
  3. Will an unlocked Q10 SQN100-1 function fully on AT&T's network?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 2
    Last Post: 03-19-15, 08:08 PM
  4. How do I download mp3 files from my PC to my Blackberry Q10?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 1
    Last Post: 03-19-15, 05:45 PM
  5. Still no proper fix for Z10, doesn't BB care?
    By ChicaneBT in forum BlackBerry Z10
    Replies: 1
    Last Post: 03-19-15, 05:27 PM