1. CrackBerry Question's Avatar
    Hey all,

    I try to backup my Z30 every month or so, but now when I connected it to my computer and am trying to do it, BlackBerry link is hanging at "backing up Viber data- 16%"

    The blue bar animation stuck at this point and nothing happens... I've waited over an hour as it was the same

    Anyone have any input?

    BB link is its newest version and I am running the last official release os
    07-12-16 08:30 AM
  2. Dunt Dunt Dunt's Avatar
    Link wasn't working too well for me on backups or more importantly on restores... try doing a limited backup/restore, and play around with changing what you attempt to backup or restore.

    I would recommend you look hard at alternate solutions for backing up important data from your phone..... There are cloud services and 3rd party backup apps that can do portions of your data.
    07-12-16 08:48 AM
  3. karwana's Avatar

    still i have the problem, dear i need the viber data (importan conversation) included,
    the problem happened a few weeks , i dont know what is exactly , why bblink wont backing up viber data !!!
    07-14-16 11:51 AM
  4. karwana's Avatar
    07-14-16 12:25 PM

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