1. CrackBerry Question's Avatar
    2+ years ago the phone was water damaged and stopped working. Today the red power light goes on initially when the phone is plugged in, but then goes off. The screen is black.
    The data I need is the emails and attachments specifically. I will pay for a successful result.
    11-18-14 04:28 PM
  2. Carl Estes's Avatar
    The emails may be gone if they were deleted from the server. Not stored on the device.
    Attachments/images that were saved to the phone may be on the micro sd card. Remove the card and pop it into a pc and see what is on it.

    Leave it plugged in for a couple of days and see if it resurrects itself.
    11-18-14 04:36 PM

Similar Threads

  1. Unable to delete files
    By fpjones3 in forum BlackBerry 10 OS
    Replies: 14
    Last Post: 11-22-14, 10:24 AM
  2. Help me connect to time warner!
    By Marthaelisa17 in forum BlackBerry Q10
    Replies: 2
    Last Post: 11-18-14, 04:39 PM
  3. Poor resolution size of pics from Q10 - why??
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 11-18-14, 04:32 PM
  4. Help transferring settings, etc. from Z10
    By RLTurn77 in forum BlackBerry Z30
    Replies: 2
    Last Post: 11-18-14, 03:45 PM
  5. How to enable or disable automatic stories on BlackBerry OS 10.3
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 0
    Last Post: 11-18-14, 03:22 PM