BB Account Associated to another device. Do you want to switch you BBM info...
I am trying to set up BB messenger on a new BB. I had BB messenger on my iPhone, but no longer want it on that device. When trying to set up BBM on my BB I get the screen that says,
"Your BB ID [email protected] is already associated with BBM on another device. Do you want to switch your BBM info to your current device?"
I select "Switch BBM" and immediately receive an error that says, "Temporary Server Error. Please try again."
It doesn't give me any instructions or options.
I have deleted BBM off of my iPhone.
My device is a BB Classic
Model #SQC100-5
Software: 10.3.3.1463
My IT Department directed me to Verizon. Verizon suggested I contact BB.
Thank you for any assistance!
Beth Klug
BB Account Associated to another device. Do you want to switch you BBM info...
Thanks for the responses, but why does BB give me the option to switch it if you can't?
Secondly, it doesn't even give me an option to set up a "new" ID. The only options I have is to "Exit" or "Switch Devices". Not to mention, I only have that one email account for my work... I don't have another way of creating an ID with another email address.
I can't believe that there's not a way of deleting my current ID for me to be able to recreate it. Ugh... and this is why BB has fallen by the wayside of mobile technology. This is just frustrating.