1. dwisetyoaji's Avatar
    Hi guys,
    I just realized that when I plug the charger, my BlackBerry Z3 won't charge.
    I look at the BBVE when I plug the charger, and it says "not charging".

    However, when I turn off the phone and plug the charger, the LED on and indicates that the phone is charging.
    I don't understand why it happens. It supposes that I can charge even the phone is on.

    This strange behavior start to happen yesterday. I've been using the phone for six months. Then got 3 updates. The last update is more than 1.5 month ago. Does it have something to do so the software?

    Z3STJ100-1/10.3.1.2576

    Posted via CB10
    05-23-15 02:42 AM
  2. jaydee5799's Avatar
    Could be. The OTA updates kinda screw things up. If you can't live with the issues then reload the os

    Black is back, baby. Via my Z30
    05-23-15 11:11 AM
  3. dwisetyoaji's Avatar
    You mean reload OS via BlackBerry Link?
    Is there any risk in case the reload process is interrupted?

    Posted via CB10
    05-23-15 11:49 AM
  4. conite's Avatar
    I would start by trying another charger. If this just started out of the blue, that is the most likely solution.

    Z30STA100-5/10.3.2.680
    05-23-15 12:07 PM
  5. dwisetyoaji's Avatar
    Happened again today.

    Posted via CB10
    06-06-15 07:10 AM
  6. dwisetyoaji's Avatar
    I would start by trying another charger. If this just started out of the blue, that is the most likely solution.

    Z30STA100-5/10.3.2.680
    I can charge it when it's off.
    But when it's on, it doesn't want to charge.

    Posted via CB10
    06-06-15 07:13 AM
  7. dwisetyoaji's Avatar
    I found this issue persists even after the latest update 10.3.2.680

    When I go to blackberry center, maybe there's something to do with the hardware. And I have to wait like a month to have it repaired. It's crazy.

    Samsung X100 - Samsung C210 - Nokia N70 - Nokia 608 - Sony Xperia J - Lumia 620 - Blackberry Z3
    07-16-15 06:30 AM

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