1. CrackBerry Question's Avatar

    I love Blackberry but my Q5 has suffered no end of problems. Here's the latest one. Any advice appreciated!

    Until very recently the battery lasted approximately a day and a half with heavy usage. However, within the past week the battery has been draining quickly and suddenly. I was just looking at my settings to figure out what's going on and the phone gave me the drained battery, turning off alert even though there was half a bar to go! I charged it for approximately eight hours last night. It's been turned on for approximately six hours.

    The charger that came with the phone partially broke about a week ago and so I've been using another, non Blackberry charger to charge the phone. Could this be the problem? I do get an alert that says "to charge quickly use your original charger". As the battery indicated it had been fully charged on another charger, did I wrongly assume the battery was fully charged as it would have been on the original charger? What on earth is going on?
    07-21-14 08:13 AM
  2. anon1727506's Avatar
    Just started having issue about the time you started using another charger.....

    I would certainly think that would have a high probability of being the problem. But have you done anything else that might have changed your device? Install an update? Installed a new App? Added any new Accounts?

    Device Monitor was added for a reason, use it to check to see what is going on.
    07-21-14 08:53 AM

Similar Threads

  1. BlackBerry Q5 reaches its End of Life on Bell
    By smoothrunnings in forum News & Rumors
    Replies: 14
    Last Post: 07-27-14, 10:48 AM
  2. I got to touch a Passport today!!!
    By JohnQQ365 in forum BlackBerry Passport
    Replies: 33
    Last Post: 07-24-14, 04:08 AM
  3. No predictive text and auto correct on blackberry browser?
    By Bowman Sung in forum BlackBerry Z30
    Replies: 7
    Last Post: 07-21-14, 12:15 PM
  4. List of sideloaded Android Apps working on Blackberry z3??
    By Akash Chauhan2 in forum BlackBerry Z3
    Replies: 3
    Last Post: 07-21-14, 05:47 AM
  5. Problem with BlackBerry Z10 battery.
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 07-21-14, 01:44 AM