1. CrackBerry Question's Avatar

    I dropped my blackberry twice yesterday (onto some metal from about 2 feet) while working out at the gym. It landed on the carpet but hit some of the metal on the workout machine I was using, twice. Everything works fine except now I notice my battery life is complete garbage. It charges when I plug it in but the battery drains about 3x faster than it normally would. I'm using no wifi and no apps are running in the background and the phone is being used as it normally was when the battery life was fine. Did I screw the phone up or just the battery or do I have dementia? Haha. Thanks!
    06-20-14 10:09 PM
  2. hexum's Avatar
    Oh sorry, forgot to mention it is the Z10 and I've had it for about 4 months
    06-20-14 10:11 PM
  3. jeroen_13's Avatar
    Tried a 'Soft Reset' ?

    Soft Reset

    To perform a soft reset on the BlackBerry 10 smartphone, complete one of the following:

    Press and hold the Power key for 10 seconds.
    Press and hold the Volume up key and the Volume down key at the same time for 10 seconds.

    You also can try charging the phone while it is off.

    Your battery life isn't affected by high CPU Usage ?
    06-21-14 02:54 PM
  4. pokmijn's Avatar
    Battery could be damaged, I had the same thing after I dropped my laptop.

    Posted via CB10
    06-21-14 03:00 PM
  5. pokmijn's Avatar
    Replace battery and check.

    Posted via CB10
    06-21-14 03:02 PM
  6. hexum's Avatar
    Cool! I'll give this a try and see what it does. Thanks for your help. I don't have any apps running on it and the wifi and blue tooth are off.
    06-21-14 03:11 PM
  7. hexum's Avatar
    Alright well if the soft reset doesn't work, I'll look into getting a new bat. Thanks everyone.
    06-21-14 03:11 PM

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