1. khadoos's Avatar
    I want no battery drain or cpu uses due to bbm.i turn the option off from the parental control but still draining my battery.please help either to delete it or give me the solution.
    07-28-14 01:57 AM
  2. jaydee5799's Avatar
    You cannot delete BBM. How are you so sure it is BBM using the battery? Which device do you have and which OS are you running? What other apps are installed? Are there any Android apps?
    ultra07 likes this.
    07-28-14 07:54 AM
  3. 1975aL's Avatar
    Same here. Device monitor shows BBM guzzling down my battery despite my not being connected to the Internet. Z10 STL100-1 OS 10.2.1.3247
    07-28-14 11:39 AM
  4. anon721037's Avatar
    Do a hard reset , see if that helps,
    07-28-14 01:19 PM
  5. khadoos's Avatar
    What that means..hard reset..i am using z3.no android apps at all
    07-28-14 01:41 PM
  6. anon721037's Avatar
    What that means..hard reset..i am using z3.no android apps at all
    Hold your volume up and down buttons until you see the blue loading circle,
    ultra07 likes this.
    07-28-14 01:48 PM
  7. riss89's Avatar
    You don't have any current BBM chats, groups, or channels? The root cause may be completely different and unrelated, but I noticed that when I added those things to my BBM on the previous blackberry I had my battery experienced major draining and shortening of lifespan; I will say it was a legacy device though


    Sent from my iPhone using CB Forums
    07-28-14 02:02 PM
  8. khadoos's Avatar
    Holding those facilitates screen shot. What do hard reset do? It won't erase my data, isn't it?
    07-28-14 08:31 PM
  9. anon721037's Avatar
    Holding those facilitates screen shot. What do hard reset do? It won't erase my data, isn't it?
    No it does not erase anything, and i said hold both in until you see the blue loading circle, probably 30 sec
    07-28-14 09:07 PM
  10. canadainc's Avatar
    No it does not erase anything, and i said hold both in until you see the blue loading circle, probably 30 sec
    Did you by any chance send or receive a Glympse?
    ultra07 likes this.
    07-28-14 09:09 PM
  11. anon721037's Avatar
    Did you by any chance send or receive a Glympse?
    i'll bite
    07-28-14 09:11 PM
  12. canadainc's Avatar
    i'll bite
    I've noticed that sometimes causes a battery drain. Either that or sending/receiving a location. Easy fix is to simply do a soft reset on the device. Press and hold the Power button key at the top of your device for a second or two, and then tap "Restart".
    07-29-14 12:13 AM
  13. khadoos's Avatar
    Thank u siff..i did the reset.it works but still it is using a percentage of battery..dont know why..because as I have disabled it from the parental control section.it shouldn't have used any part at all..anyways thanks a lot for your response.
    07-29-14 02:37 AM

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