1. Dawn Roberson's Avatar
    In the past 2 days, my Q10 is using too much power. I can't figure out why. This morning at 815 I was at 92% power. It's just about 930 and I'm down to 75%. Yesterday, I dropped to 13% by 330. My Q never does this but I can't figure out what I've done please help!!!

    Posted via CB10
    08-29-14 10:24 AM
  2. DaFoxGrey's Avatar
    Reboot the device and see if it settles down.
    Also, open the Device Monitor and see what is hogging the power.
    08-29-14 10:32 AM
  3. droberson69's Avatar
    ok, I love my q10, but I have no idea how to do that
    08-29-14 10:46 AM
  4. droberson69's Avatar
    got it! it only shows standby as using battery. but its been fine until yesterday. I did do some updates on apps and the att update but that's it. and the att update was done at 3am.
    08-29-14 10:51 AM
  5. DaFoxGrey's Avatar
    got it! it only shows standby as using battery. but its been fine until yesterday. I did do some updates on apps and the att update but that's it. and the att update was done at 3am.
    AT&T update to the devices' OS?
    After an OS upgrade or install, it takes the device a couple days or so to settle down.
    After an update a ton of stuff is going on in the background and it eats up the battery.

    Reboot the device by pressing and holding the Power button until you see the Turn Off and Restart dialog, release the power button, and tap Restart.
    Then give it a few days to settle down, let us know how it goes.
    08-29-14 11:19 AM

Similar Threads

  1. Z10 Battery bundle or get a Z3?
    By darwincruz20 in forum BlackBerry Z10
    Replies: 11
    Last Post: 09-07-14, 12:45 AM
  2. C2DM potential cause of rapid battery drian?
    By bobor9 in forum BlackBerry Z30
    Replies: 3
    Last Post: 08-29-14, 12:36 PM
  3. Z10 heating and battery drowning
    By johnkeats in forum Ask a Question
    Replies: 2
    Last Post: 08-29-14, 08:18 AM
  4. Battery
    By abuhafi in forum Ask a Question
    Replies: 1
    Last Post: 08-29-14, 06:27 AM
  5. Sudden battery backup changed
    By Varun Naive in forum BlackBerry Z10
    Replies: 2
    Last Post: 08-28-14, 02:11 PM
LINK TO POST COPIED TO CLIPBOARD