1. CrackBerry Question's Avatar
    Dear All:

    I have broken my phone after it fall accidentally on the floor, i have a back up in bbb format almost 2 months old on my laptop, now i have tried different softwares but all of them given the error "unable to fine an ipd file"????? All my contacts are gone and i very helpless, i want to extract them in a csv file or any other, please suggest me solution at earliest.
    09-04-14 10:20 AM
  2. jaydee5799's Avatar
    You need to cable your phone with a PC, open BB Link and restore the bbb file.
    09-04-14 10:25 AM
  3. diegonei's Avatar
    Sorry but you can't extract anything from backups. Try finding any BB10 device you can load your backup to.

    Here's how it would go (this is the quickiest way I can think off):
    1. Backup the device you borrowed;
    2. Link wil tell you which OS that device has; download the proper autoloader;
    3. Run the autoloader, it will return the device to factory settings;
    4. Do the setup as if it was your own and restore your back up;
    5. Download one of the many contact backup apps from BB World and backup your things to the SD card;
    6. Move the contacts backup to the PC;
    7. Run the autoloader again;
    8. Have your friend do the setup;
    9. Restore your friend's backup.

    You could, instead of using autoloaders, do a security wipe, but those can take anything from 1-5 hours. Autoloaders do the same thing in as much as 5 minutes.

    Best of luck!
    09-04-14 10:30 AM

Similar Threads

  1. Bar File Transfer
    By gnilwoca in forum PlayBook Android App Sideloading
    Replies: 19
    Last Post: 12-15-14, 10:51 AM
  2. Will shop BlackBerry start a new promotion of z30?
    By medicrobson in forum BlackBerry Z30
    Replies: 9
    Last Post: 09-06-14, 01:52 AM
  3. when will BB OS 10.3 be launched?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 09-04-14, 09:44 AM
  4. What is the name of that tone?
    By naviwilliams in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 09-04-14, 08:45 AM
  5. backup wiped data
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 09-04-14, 05:12 AM