1. CrackBerry Question's Avatar
    2 nights ago my phone suddenly is appearing with half of the screen scrambled. There was no drop and no water access. I can still scroll and tap on the scrambled part even though I can't see what is underneath.
    A screen shot of my phone revealed no scramble, so that's weird too.
    I did the whole hold the power button for 32 seconds more than once - no change. Any assistance would be greatly appreciated.
    I have insurance and tried to have a new phone sent to me but at&t doesn't carry blackberry anymore, apparently... they wanted to send me a samsung galaxy... no thanks.
    06-07-17 10:43 AM
  2. Dennis M3's Avatar
    But can you fix it?
    09-04-20 01:37 AM
  3. Chuck Finley69's Avatar
    But can you fix it?
    You can buy another one 3.5 years later for $25-50 USD but it’s probably better to buy an updated phone.
    09-04-20 08:27 AM
  4. Dunt Dunt Dunt's Avatar
    Best case a cable came loose and you could try checking connections.

    Could also try a Factory Reset to rule out software.

    Look for a replacement screen or a "new" device.
    09-04-20 08:32 AM

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