autoloader for BB Z30 model STA100-2

hello,
struggling right now to swipe device, apparently the device is encrypted and I can't Decrypte it, cause the function in encryption menu is unavailable (dimmed).
and neither can I whipe it Via the blackberry desktop softwear because there are connection issues with the wire (I've tried with another one, and on another computer but doesn't change anything).

so I wanted to download the autoloader but the link doesn't work there:
http://developer.blackberry.com/native/downloads/

can anybody send me another link or help me out in this issue??

Proper autoloader:

https://mega.nz/#!lcZUHB5R!kb98vL757...RWrbfeuogn_KRA

Are you trying to decrypt an SD card?

MT CONITE,
no I've removed the SD card, apparently it's the device that's encrypted see picture attached and Can't decrypt it the function is dimmed (or grayed if that makes sense).

Originally Posted by Rodney DELFIEU

MT CONITE,
no I've removed the SD card, apparently it's the device that's encrypted see picture attached and Can't decrypt it the function is dimmed (or grayed if that makes sense).

Why do you care if the device is encrypted if you're trying to wipe anyway?

Cause I could not wipe "delete data" was grayed.
But I finally solved the issue in reinstalling the Os with autoloader.
MT for your help

Originally Posted by Rodney DELFIEU

hello,
struggling right now to swipe device, apparently the device is encrypted and I can't Decrypte it, cause the function in encryption menu is unavailable (dimmed).
and neither can I whipe it Via the blackberry desktop softwear because there are connection issues with the wire (I've tried with another one, and on another computer but doesn't change anything).

so I wanted to download the autoloader but the link doesn't work there:
Download for - BlackBerry Native

can anybody send me another link or help me out in this issue??

Follow this link https://docs.google.com/uc?id=0B9TOG...xport=download the autoloader there is for Q10 but it works on all version, after successfully loading it sign in your BB ID then update your phone to the lastest version....

it works for me also.

Originally Posted by supolmusa

Follow this link https://docs.google.com/uc?id=0B9TOG...xport=download the autoloader there is for Q10 but it works on all version, after successfully loading it sign in your BB ID then update your phone to the lastest version....

it works for me also.

This is an almost 2 year old thread, and it was resolved.