Appworld says must upgrade or close. update brings me to "page not found"

I just got a Blackberry Bold 9930 with Sprint, running OS7.1 on ebay.
When I click on Appworld, it gives me a choice to upgrade or close. When I click update, it takes me to a browser page https://us.blackberry.com/404 that says "Sorry, the page was not found"
Does anyone have a solution, or should I return the phone?

Originally Posted by civib

I just got a Blackberry Bold 9930 with Sprint, running OS7.1 on ebay.
When I click on Appworld, it gives me a choice to upgrade or close. When I click update, it takes me to a browser page https://us.blackberry.com/404 that says "Sorry, the page was not found"
Does anyone have a solution, or should I return the phone?

Easy answer: return phone

Originally Posted by civib

I just got a Blackberry Bold 9930 with Sprint, running OS7.1 on ebay.
When I click on Appworld, it gives me a choice to upgrade or close. When I click update, it takes me to a browser page https://us.blackberry.com/404 that says "Sorry, the page was not found"
Does anyone have a solution, or should I return the phone?

Watch the video posted in thread.

Can't upgrade BBW

/blackberry-bold-series-f235/cant-upgrade-bbw-1113554/