Apps won't open; can't backup

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08-05-15, 01:28 AM
Spacecadet1975

Apps won't open; can't backup

So here's my dilemma. I have a Blackberry Z10 and the apps won't open. Whenever I click on one it automatically shuts down. And yes, I've tried battery pulls and all.

I've read that a back and restore will fix this issue but when I try to backup in blackberry link it tells me I need to sign into a blackberry ID on my device which I can't do because non of the apps will open.

I can't lose all my data as I have very sensitive info on it.

I need some brilliant ideas please.

And....go!

Posted via the CrackBerry App for Android
08-05-15, 06:11 AM
ronfc

Have you tried uninstalling other non-essential apps or games? It may be that your phone is low on memory.
08-05-15, 07:24 PM
Spacecadet1975

I can't open anything in order to do that.

Posted via the CrackBerry App for Android
08-05-15, 07:41 PM
conite

Use Sachesi to re-load the Core OS that you are on now. It just might give your device the kick in the pants it needs.

Z30STA100-5/10.3.2.2339
08-09-15, 03:12 PM
Spacecadet1975

Originally Posted by conite

Use Sachesi to re-load the Core OS that you are on now. It just might give your device the kick in the pants it needs.

Z30STA100-5/10.3.2.2339

Will reloading the core OS wipe the device? I can't lose the data on it and it's not backed up.

Posted via the CrackBerry App for Android