1. wolly van dyk's Avatar
    When I open a app I get a black screen with a green line in the middle that load and then goes back to home screen.can anyone assist me.

    Posted via CB10
    06-09-18 06:27 AM
  2. Ragbert's Avatar
    Which app? Which phone/model?

    Typed on my Q10, SQN100-2, 10.3.2.2813
    06-09-18 04:31 PM
  3. wolly van dyk's Avatar
    Hey sorry. Its a blackberry z3 the apps is amazon app store. And WhatsApp.

    Posted via CB10
    06-11-18 02:45 AM
  4. wolly van dyk's Avatar
    Version 10.3.1.2576

    Posted via CB10
    06-11-18 02:50 AM
  5. wolly van dyk's Avatar
    So sorry.
    It's a blackberry Z3
    Stj 100-1
    Os version 10.3.1.58
    Thanks again.


    Posted via CB10
    06-11-18 07:06 AM
  6. wolly van dyk's Avatar
    Did hard reset to go back to
    OS version 10.3.1.58

    Posted via CB10
    06-11-18 07:08 AM
  7. Ragbert's Avatar
    WhatsApp stopped being supported natively for BB10 by the end of 2017. But you can install the Android version by following conite's instructions here:

    Download WhatsApp from www.whatsapp.com/android.

    Install app, tap OUTSIDE the box IF warned about Google Play Services.

    Run patch from BlackBerry World:

    http://appworld.blackberry.com/webst...ntent/60005088

    You will need an SD card for this to work.
    Typed on my Q10, SQN100-2, 10.3.2.2813
    wolly van dyk likes this.
    06-12-18 03:47 AM

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