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APN settings on BlackBerry key 2 LE

Asked: May 10 2021 | 3:30 pm EDT 345 Views 3 Answers

Getting a message that says "Unable to connect to network, tap to open APN settings "
When I do, I reset to default settings, it used to then work again for a bit, but now nothing.
I can make and receive calls, can even use my hotspot, but no direct email or web access.

Any ideas?


More Answers

23,544
May 10 2021 | 3:44 pm EDT Dunt Dunt Dunt

What network are you on?

32 Second Reboot.
Shutdown, remove SIM, reboot, reinstall SIM.

Contact Carrier for support or new SIM.

3
May 11 2021 | 12:35 am EDT RichardC3L

On Telstra, (Australia ) have replaced SIM, reboot, factory reset even, still no good.
telstra suggest it's a software issue but can't seem to help.

1,074
May 11 2021 | 9:19 am EDT SteinwayTransitCorp

On Telstra, (Australia ) have replaced SIM, reboot, factory reset even, still no good.
telstra suggest it's a software issue but can't seem to help.
APN Settings >>Network&Internet>>Cellular Networks>>Access Point Names>>enter the settings manually and then turn phone off for at least two minutes. Turn back on, APN setting can be located with you provider on their web site.