03-12-15 12:33 PM
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  1. RObObOY's Avatar
    RObObOY
    Ever since I updated my Q10 with 10.3.1, whenever I send music (or any file for that matter) from my laptop to my phone it sends at the normal speed but when it reaches the end of the transfer it freezes, and then only after ±2minutes it finishes the transfer. This is very time consuming especially when I try and send larger files!

    Posted via CB10
    03-10-15 05:51 AM
  2. muellerto's Avatar
    muellerto
    What kind of data transmission could here be involved? Plain USB, BB Link, Blend, FTP, Samba, any proprietary wifi stuff - do you mean e-mail or BBM? What does "send" mean?
    03-10-15 06:04 AM
  3. SnapzGEG's Avatar
    SnapzGEG
    Chances are another quirk in the latest update, hopefully a solid fix on it's way shortly.
    03-10-15 06:06 AM
  4. RObObOY's Avatar
    RObObOY
    Definitely a quirk in the latest update! It occurs with normal usb cable transfers. Just recently I sent a word document to my phone and it took 3minutes! Would like to know if other people are experiencing this problem as well..

    Posted via CB10
    03-10-15 08:48 AM
  5. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    I am with my Z30 and my windows 8.1 pc. At first I wanted to blame windows but I think there is actually something wrong with the connection. Things slow down so much I have to cancel the transfer and start over.

    Black is back, baby. Via my Z30
    03-10-15 09:05 PM
  7. RObObOY's Avatar
    RObObOY
    Is there any way we can maybe notify blackberry on sending a bugfix update asap? .. what's the purpose of forums if the problems we encounter aren't solved??? :/

    Posted via CB10
    03-12-15 11:08 AM
  8. SnapzGEG's Avatar
    SnapzGEG
    Originally Posted by RObObOY
    Is there any way we can maybe notify blackberry on sending a bugfix update asap? .. what's the purpose of forums if the problems we encounter aren't solved??? :/
    Posted via CB10
    You certainly are welcome to head over to Contact BlackBerry Support - Online Resources - Call BlackBerry - US and use their support system to lodge your issues.
    We all try to help but sometimes the general public as we all are may not have all the answers.
    03-12-15 12:33 PM
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