1. CrackBerry Question's Avatar
    I purchased a locked AT&T Keyone Black Edition on ebay, brand new and I have am having a hard time unlocking it. AT&T won't allow me to unlock, and the previous owner tried to have it unlocked as well and they are claiming that to unlock it would be fraud? I have no idea what that even means! I tried Blackberrycodesource and I haven't heard back from them either. Does anyone have any suggestions before I return this beauty?
    01-06-18 07:48 PM
  2. Chuck Finley69's Avatar
    I purchased a locked AT&T Keyone Black Edition on ebay, brand new and I have am having a hard time unlocking it. AT&T won't allow me to unlock, and the previous owner tried to have it unlocked as well and they are claiming that to unlock it would be fraud? I have no idea what that even means! I tried Blackberrycodesource and I haven't heard back from them either. Does anyone have any suggestions before I return this beauty?
    Why isn't AT&T unlocking it? What is the specific reason?
    01-06-18 07:51 PM
  3. Denise in Los Angeles's Avatar
    If it is locked, you should immediately file with ebay for a refund.

    Be careful about buying phones on ebay. You might lose your money.
    01-07-18 12:48 AM
  4. Denise in Los Angeles's Avatar
    It could be that the seller reported the phone as lost, and the insurance paid it off. Then, selling it to you is the fraud.... insurance fraud.
    01-07-18 12:50 AM
  5. Verablise's Avatar
    Why isn't AT&T unlocking it? What is the specific reason?
    When I attempted to do it online, the error message said that the phone did not belong to AT&T, but it has an AT&T sim card in it and when it's powered on the AT&T music comes on

    I tried calling AT&T and was told they do not have the unlock codes and I would have to contact Blackberry. Blackberry no longer offers customer support

    I called AT&T again and after providing IMEI and email info I got an email back saying they could not unlock due to fraud,

    I contacted the seller and the seller contacted AT&T and AT&T told her that unlocking the phone so that I could use it with T-Mobile would be fraud.

    I don't even understand what that all means.

    The seller has no problem with allowing me to return the item, but I just want to check all bases before returning.
    01-07-18 12:18 PM
  6. Chuck Finley69's Avatar
    When I attempted to do it online, the error message said that the phone did not belong to AT&T, but it has an AT&T sim card in it and when it's powered on the AT&T music comes on

    I tried calling AT&T and was told they do not have the unlock codes and I would have to contact Blackberry. Blackberry no longer offers customer support

    I called AT&T again and after providing IMEI and email info I got an email back saying they could not unlock due to fraud,

    I contacted the seller and the seller contacted AT&T and AT&T told her that unlocking the phone so that I could use it with T-Mobile would be fraud.

    I don't even understand what that all means.

    The seller has no problem with allowing me to return the item, but I just want to check all bases before returning.
    Just return the phone, there's obviously a problem. Just get all your money back.
    01-07-18 12:36 PM
  7. scrannel's Avatar
    Sounds like phone was being paid for on "time", and the original owner stopped... paying.
    01-07-18 02:13 PM
  8. rebroker2009's Avatar
    agreed, get full refund immediately
    01-07-18 03:07 PM
  9. chipaa2's Avatar
    Did you unlock it??

    Posted via CB10
    10-30-18 01:22 PM

Similar Threads

  1. Bell updates to KEYone
    By jakie55 in forum Bell Canada
    Replies: 6
    Last Post: 01-29-18, 06:31 AM
  2. Replies: 18
    Last Post: 01-18-18, 02:33 PM
  3. Slippery KeyONE (or other) .. cheap fix
    By abruzzo in forum BlackBerry KEYone
    Replies: 4
    Last Post: 01-11-18, 01:28 AM
  4. KEYone comfortable to own?
    By Byrese in forum Ask a Question
    Replies: 1
    Last Post: 01-06-18, 06:28 PM
  5. Jerryrigeverything and the KEYone, part 3
    By the_boon in forum BlackBerry KEYone
    Replies: 1
    Last Post: 01-06-18, 05:29 PM
LINK TO POST COPIED TO CLIPBOARD